10-27-2009 09:48 AM - last edited on 10-27-2009 10:19 AM by dany_s
RE: order #XXXXXXXXXXXX for Network Accelerator. On my world within the Blackberry App World, it says that the purchase was unable to be processed and it appears the program is not "backed up". How can I rectify this should I need to reinstall it? Thanks! -Ben
(removed order #)
10-27-2009 03:23 PM
To re-install your apps, please follow this section of the AppWorld user guide:
For more registration key information, see this KB:
In some cases, it has been discovered that updates (from AppWorld obtained apps) require additional steps in order to install the update. If the update will not install, please attempt this:
If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.