01-16-2013 03:03 PM
Good evening I have a torch Blackberry 9800, It walked very well safe when I closed him the screen went out but I had to press on the button to unbolt to relight him(it). And all at once hegoes out and a RED LED ignites, I have to try of ré to install the IOS it does not walk. I do not think that it results from the battery.
Thanks you im french im use a translator thanks you .
Solved! Go to Solution.
01-16-2013 03:48 PM
Try this to reload the software.
Here is another way:
force the detection of the BlackBerry smartphone using Application Loader
01-16-2013 04:20 PM - edited 01-16-2013 04:22 PM
Download and install the software for your device from
Download and install bbsak. Here is the guide.
If this still does not work, can the store take a look at this?
01-16-2013 04:48 PM - edited 01-16-2013 04:51 PM
I'm thinking you'll have to take it to the store at this point.
Wait, With bbsak, make sure the desktop manager is closed first!
01-16-2013 05:14 PM
Since you just purchased the phone, the store can setup an exchange if they can't get it to work.
01-18-2013 04:01 PM
I understand. I'm not sure what aggreement you made with the person, but you can check with him or your carrier.