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New Contributor
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800
My Carrier: Bouygue
Accepted Solution

RED LED Blackberry Torch 9800

Good evening I have a torch Blackberry 9800, It walked very well safe when I closed him the screen went out but I had to press on the button to unbolt to relight him(it). And all at once hegoes out and a RED LED ignites, I have to try of ré to install the IOS it does not walk. I do not think that it results from the battery.

Thanks you im french im use a translator thanks you .

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

Try this to reload the software.

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

 

Here is another way:

force the detection of the BlackBerry smartphone using Application Loader
http://www.blackberry.com/btsc/KB10144

 

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New Contributor
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800
My Carrier: Bouygue

Re: RED LED Blackberry Torch 9800

[ Edited ]

Good evening what what ca here is gives me and my phone it connects and it disconnects quite the 5 seconds.  

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

[ Edited ]

Download and install the software for your device from
http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Download and install bbsak.  Here is the guide.
http://bbsak.org/faq.php

 

If this still does not work, can the store take a look at this?

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800
My Carrier: Bouygue

Re: RED LED Blackberry Torch 9800

BBSAK : ERROR  : No device Detected ,Pus ok to continue.

 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

[ Edited ]

Smiley Sad I'm thinking you'll have to take it to the store at this point.

Wait, With bbsak, make sure the desktop manager is closed first!

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800
My Carrier: Bouygue

Re: RED LED Blackberry Torch 9800

Yes that makes me the same error The telephone was to buy 1 month ago personally it worked I is not of guarantee!

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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

Since you just purchased the phone, the store can setup an exchange if they can't get it to work.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 5
Registered: ‎01-16-2013
My Device: Blackberry torch 9800
My Carrier: Bouygue

Re: RED LED Blackberry Torch 9800

the phone is buy a Private individuals personne ... 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: RED LED Blackberry Torch 9800

I understand.  I'm not sure what aggreement you made with the person, but you can check with him or your carrier.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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