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05-20-2013 03:57 PM
My blackberry has recently been unable to charge up. I bought a new battery yesterday and all I am seeing is just a red light turning on and off. Please help as I really want to get my blackberry torch up and running
05-20-2013 05:28 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note that, while rare, a "new" battery certainly can be defective...the best (and least expensive) test method is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
05-21-2013 04:13 PM
Ok. I am on the final step. There is about 5 mins left for the whole procedure to complete. Does that mobile turn on automatically or do I have to press something? Also do I take the chager out? Thanks.
05-21-2013 04:18 PM
05-21-2013 04:27 PM
I am currently doin it with my new battery. If it doesn't work, I will do it will my old battery. By the way, you are very kind. Thanks for all the time and effort you a giving into me!
05-21-2013 04:52 PM