03-21-2010 02:12 AM
lvmp4man thanks A lot! Sucks I had to wipe my whole BB, but it was worth it! I got it working again, so no complaints.
Whatever iSkoot is caused it to shut down. Maybe it was just me, but beware of that app. It popped up when I rebooted my BB. I agreed to the terms and in the middle of installation my bb shut off and the 552 error appeared.
04-04-2010 05:18 PM
Hi... i stupidly managed to drop my bold in the toilet... its tuning on but i have error codes.
Firstly I had the JVM error code, so i downloaded the latest version of desktop manager and tried to update the software.. now i have the RELOAD SOFTWARE 552 error..
When i plug my bb into the computer desktop manager doesnt recognise it so it tealls me to update the software.. when i go to update the software the desktop manager is telling me that there are no updates available so i dont have any updates to choose from to actually go ahead and update my blackberry and try and resolve the problem WHAT ELSE CAN I DO????
ANYBODY PLEASE HELP ME!!!! MUCH APPRECIATED.
04-04-2010 05:49 PM
Water + Electronic circuits = Disaster!
Anytime this happens the first step is turn it off, remove the battery and leave it out!
If your prior attempts haven't irrevocably fried the circuits you can try the following:
1, Fill a container with uncooked rice,
2. Bury your Blackberry in the rice.
3. Leave it there for at a minimum of three days.
4. Remove from the rice and place on a low heat source (sunny window sill, cable converter box, etc)
for another two days or so.
5. Re-insert the battery and attempt to due a normal power up sequence
This process is not guaranteed but has worked for some if the circuits were not totally fried. The rice is hydroscopic and will absorb moisture in the phone.
if after doing the above your phone still does not power up be aware swimming in a toilet is not a warranty issue and hopefully you opted for insurance through your carrier. If you did not and you have appropriate riders on either your homeowners or renters policy a replacement might be possible
04-04-2010 05:56 PM
Actually, it's only electronic circuits + power + water = disaster. If you take power or water out of the equation all is great.
I will make one correction to the above poster's comments. Don't bother "turning the power off" when something like this happens. Just get the battery out NOW! Don't press ANYTHING! Get the battery out and either disassemble the device and dry it out completely or give it several days to dry out.
Some of the suggestions above do work...the rice, a frost free freezer, etc. However, you still need to give the device a few days before attempting to power it back up. Also, the battery can be damaged by the water as well and I've seen them not even boot the device after they've gotten wet but then after a few days they will work again.
Reading your post, you may have damaged your device more by trying to get it to work too soon than if you would have just set it aside and left it.
Give it a few days following the instructions above and then try and reload the OS to the device.
04-13-2010 12:43 AM
My blackberry got the reload software: 552 message today and this website actually explained it best with step by step instructions and screen shots to guide you. I recommend it to anyone who receives this message. I also saved it under my favorites just in case i receive this error again in the future.
06-18-2010 02:27 AM - edited 06-18-2010 02:31 AM
No formatting is required. Below is what you should do & it should work.
1. Download the latest Device software from your service provider, using below link
2. Install the device software into your PC
3. Remove the Battery from your Blackberry smartphone and connect it to the PC, through USB
4. Launch Blackberry Desk Top Manager
5. On the BlackBerry Desktop Manager main screen, click Application Loader
6. In the Update Software area of the Application Loader, click Start.
7. You should see data transfer icon (2 computers talking) on your smartphone
8. Application loader will stop after sometime and displays message saying "waiting for device response"
9. At this point insert the battery back into the smartphone
10. Software installation will continue
11. Once the installation is complete, your device is ready to use