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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎06-23-2010
My Device: Bold 9700

RIM.Desktop Helper has stopped working

Hi there,


I just download Desktop Software v6 to my laptop HP window7 64 bit. when i installed, it open the WELCOME window and before i can press the Get Started button, it pop up another window saying RIM.Desktop Helper has stopped working  and the windows is checking but after that it closed.


What should i do?

Many thanks