06-30-2009 03:45 PM
I can guarantee you she doesn't connect it to another PC -- she doesn't even connect it to her own computer. The only time that ever happened, was over a year ago when I initially set her phone up and sync'd contact lists. She isn't on an enterprise setup. Isn't that what creates the Desktop service?
I'll be able to look into this later in the week.
07-01-2009 11:34 PM
yes being on a BES usually creates DESKTOP service books
if she is not on a BES and did not plug into a PC that has redirector without a doubt, then the on other thing that could cause this is someone else is trying to activate on a BES with her email... and failing miserably
07-03-2009 08:02 PM