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Posts: 2
Registered: ‎10-06-2011
My Device: Black Berry Bold 9700
My Carrier: Airtel

RUNTIME ERROR! While syncing contacts from 9900 to windows contacts

BlackBerry Desktop Software Version :- 7.1.0.37

BlackBerry Device Software Version :- 7.1 Bundle 1646 (v7.1.0.523, Platform 5.1.0.393)

BlackBerry Device :- Bold 9900

Windows 7

 

While syncing contacts to and fro , from the device and windows contacts, experiencing the following Runtime Error :-

 

' Microsoft Visual C++ Runtime Library

 

Runtime Error!

Program: C:\Program ...

 

 

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. '

Hall of Famer III
Posts: 57,578
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: RUNTIME ERROR! While syncing contacts from 9900 to windows contacts

Hi and Welcome to the Community!

 

I don't find a specific KB that is exactly on point to your description...perhaps you will have better luck searching:

Otherwise, I'd suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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