10-16-2012 09:18 AM
i tryed to rest it .. still dont work and i dawnload the last softwear .. still dont work blackberry torch9860 pleeeeeeasee heeeeeelppp
10-22-2012 06:35 PM
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...