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New Contributor
Posts: 5
Registered: ‎05-20-2008
My Device: Not Specified

Random message deletions

I don't know if "deletions" is even a word but often randomly my device will delete all unsaved SMS and MMS messages. Sometimes I can even watch the device receive and delete the message right in front of me before I even get to open it! Any idea what the problem or more importantly the solution is?
Contributor
Posts: 12
Registered: ‎04-18-2008
My Device: Not Specified

Re: Random message deletions

Hi!

 

It's a memory issue. Ensure that media is saved on the media card, and not on the BlackBerry smartphone. Since web browsing results in cached files on the BlackBerry smartphone try clearing the browser cache. Use the application loader tool to remove any unused applications, such as themes, ring tones, or third-party applications.

 

Regards

 

BBsupp

New Contributor
Posts: 5
Registered: ‎05-20-2008
My Device: Not Specified

Re: Random message deletions

Not to sound useless but how do I clear my cache and/or ensure it saved on the SD card as opposed to the device?