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04-15-2011 09:45 PM
I am not sure if this has been talked about already.
I read the help with this but my phone is my own personal phone.
Does anybody know how to fix this....
Running latest version of desktop software.
04-16-2011 01:08 AM
If your query is resolved then please click on “Accept as Solution”
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04-16-2011 05:12 PM
Device model: Storm 9530
Desktop Manager Version: 220.127.116.11
Through the Application Loader, trying to install the following Applications:
Then hi-lite this update, go to hit apply and mouse pointer arrow will not click apply to carry though with the download.
04-17-2011 01:36 AM
Go to this site: Carrier Downloads, and check what the latest version of the device software for storm your carrier supports. If this isn't 18.104.22.168, download the latest for your phone.
Then, come back here, and I'll give you the alternate method to install your updated OS.
The Desktop Manager has (for me) had problems telling me that I need to update my software when I'm already running the latest version. This has gone on for quite a while. It is possible that is why you can't "apply changes."
04-17-2011 02:14 PM
Hi there, sorry I dont know your name.
Thanks for the feedback.
I did go to that Carrier Downloads link and verify the software on both my phone and my pc.
Everything is up-to-date.
Should I download this software and try re-loading again....just thinking out loud.
Or is there something else I can do.
04-17-2011 09:15 PM
For the price we pay for our setups, I want to get my value and get all the updates.
I tried re-installing the desktop software but I still have the same issue.
wondering if I should downgrade on the desktop software to see if that would work.
04-17-2011 11:38 PM
04-18-2011 12:00 AM
Except for this one core update.
I did get it to update this latest core update but then it reverted back.
What the new software doesnt do is communicate well to the user the reason why you can not add your applications through the loader.
In the previous version, the loader exactly tells you the reason why your new application updates wont download.
In my case, I didnt have enough application space.
So I removed some applications and through the older revision of the desktop software I was able to add the latest core application update.
So if you follow, I have the older version of the desktop software and all device software is completely up to date.
Now the bad part, to finalize I went back to the newest version of the desktop software and it went back to the way it has been all along. It actually removed that latest core update and will not apply that update.
So it looks like only that older version of desktop software will add this latest core device application update.