Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎05-21-2012
My Device: 9800 Torch
My Carrier: AT&T

Re: BlackBerry Desktop Software has stopped working

I'm getting this same error message after upgrading (new HD) to Win 7 Pro 64 bit.  BBDS appears to install successfully.  I launch it for the first time from the desktop icon or from Start and it crashes with the "BlackBerry Software has stopped working" error message.  I am the only user and the Administrator.  UAC is set to Never Notify (off)


Details from the error message reveals:


  Stopped working

Problem signature:
  Problem Event Name:    CLR20r3
  Problem Signature 01:    rim.desktop.exe
  Problem Signature 02:
  Problem Signature 03:    4f2bf8de
  Problem Signature 04:    Microsoft.Practices.Composite
  Problem Signature 05:
  Problem Signature 06:    4f2bf48d
  Problem Signature 07:    12b
  Problem Signature 08:    50
  OS Version:    6.1.7601.
  Locale ID:    1033