Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 11
Registered: ‎11-17-2012
My Device: bold 9990
My Carrier: o2
Accepted Solution

Re: Tell us your story

Howdo,

             first post here!

Blackberry phones are reasonably good i have the bold 9900 but it the OS is full of bugs,heres a few:

 

Constantly waiting for downloads,timer constantly on the screen

 

Every time i update it something either goes haywire or i lose something from the phone.

 

Shows i have a message on the Gmail icon but when i go to check my email the inbox is empty WTF!

 

The last one is extremely annoying and i'm STILL trying to resolve the issue!

 

ss

Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Tell us your story

[ Edited ]

neworderweb wrote:

Howdo,

             first post here!

Blackberry phones are reasonably good i have the bold 9900 but it the OS is full of bugs,heres a few:

 

Constantly waiting for downloads,timer constantly on the screen

 

Every time i update it something either goes haywire or i lose something from the phone.

 

Shows i have a message on the Gmail icon but when i go to check my email the inbox is empty WTF!

 

The last one is extremely annoying and i'm STILL trying to resolve the issue!

 

ss


When you've updated, what have you lost from the phone?

 

check your Saved Messages for the unread gmail message.

 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 11
Registered: ‎11-17-2012
My Device: bold 9990
My Carrier: o2

Re: Tell us your story

thanks for the reply

 

one time (not at band camp) i updated my phone and lost all the numbers on the handset, i luckily copied them from my sim card.

 

ss

Super Contributor
Posts: 482
Registered: ‎12-02-2009
My Device: Priv, Passport, iPhone 7 Plus
My Carrier: Rogers

Re: Tell us your story


neworderweb wrote:

Howdo,

 

...Shows i have a message on the Gmail icon but when i go to check my email the inbox is empty WTF!

 

 

ss


As a Gmail/Blackberry user, I would also recommend another area to check for those "unread" messages.  If you use labels and rules, check if you have a filter to automatically archive (or label & archive) certain new messages.  Those would skip your Inbox, but would still show as unread on your device.  Go to Inbox on your device > Menu > Search by > Advanced.  Scroll down to the bottom of the options.  Under "Show", select "Unread only", then "Search".  This will show you any unread messages. 

 

Hope this helps.

Contributor
Posts: 11
Registered: ‎11-17-2012
My Device: bold 9990
My Carrier: o2

Re: Tell us your story

Thanks for the reply, tried what you said and sent an email to the address but still doesnt show in the inbox!

 

ss

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Tell us your story


neworderweb wrote:

 

 

one time (not at band camp) 

 



LOL!! Smiley Happy Smiley Happy Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Tell us your story

yea, a piece of advice on updating your base operating system on your BlackBerry while at band camp (or anywhere), do a physical backup of your BlackBerry FIRST, using the BlackBerry Desktop Software on your PC.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 11
Registered: ‎11-17-2012
My Device: bold 9990
My Carrier: o2

Re: Tell us your story

First job i always do when i plug my phone in is back it up.

 

I can find the emails using the advance search but STILL when i get an email it STILL doesnt show in the inbox!

 

arghhhhh!

 

neworderweb

Posts: 96,070
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Tell us your story

I'd suggest following the suggestion stated above, or at least tell us that you have.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 11
Registered: ‎11-17-2012
My Device: bold 9990
My Carrier: o2

Re: Tell us your story

bold 9900

phone backed up and updated

still unable to get emails directly into my inbox