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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-18-2013
My Device: BlackBerry BOLD 9650
My Carrier: Verizon

Recativating email service

I have upgraded OS 6 for my BOLD 9650 and found the interfaces have completely changed. I want to reactivate my enterprise account. I have selected Setup and then  Email Account. Blackberry prompts me  "If you want to access your email settings or you changed your device, log in.". This is followed by UserName and Password fields. In earlier version of the OS it never asked to login for setting up email acccount. I am not sure which user/password I have to enter in this case. When I try the userid of the enterprise server, it does not accept the domani name e.g. foo@bar.com.

Any help will be appreciated.

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Recativating email service

I believe you will find that initial setup in OS6, is asking for your BlackBerryID.


If you have created one already (you probably have, if you've ever used BlackBerry AppWorld) use it.


If not, create one.

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