Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎04-23-2010
My Device: blackberry tour
My Carrier: verizon

Receiving Blank SMS text messages from only one sender

I can receive text messages from any sender and get the message just fine and able to read fully. One sender's messages are all blank. I receive the message and my phone acts like I have one, but all the words are gone. And this sender is the person I text and talk the most to. I pulled the battery and that didn't help.

New Contributor
Posts: 3
Registered: ‎04-23-2010
My Device: Curve 8330
My Carrier: Verizon

Re: Receiving Blank SMS text messages from only one sender

I'm having the exact same problem. I can text everyone, and receive texts back, but from the one person I text the most everyday, every text they send me is blank. Anyone know whats going on?

New Member
Posts: 1
Registered: ‎04-23-2010
My Device: storm
My Carrier: verizon

Re: Receiving Blank SMS text messages from only one sender

Same problem here. Started this morning, but only wiht the person I text most.

New Contributor
Posts: 4
Registered: ‎04-23-2010
My Device: blackberry tour
My Carrier: verizon

Re: Receiving Blank SMS text messages from only one sender

Yea. Mine started this morning too!

New Contributor
Posts: 3
Registered: ‎04-23-2010
My Device: Curve 8330
My Carrier: Verizon

Re: Receiving Blank SMS text messages from only one sender

relieved that im not the only one.. hopefully they are trying to fix it..

New Member
Posts: 2
Registered: ‎04-23-2010
My Device: Pearl 8130
My Carrier: Verizon

Re: Receiving Blank SMS text messages from only one sender

Me too- it's happening to everyone I receive text messages from....weird. Only sms. BBM working fine. Battery pull didnt work.

New Contributor
Posts: 3
Registered: ‎04-23-2010
My Device: Blackberry Bold
My Carrier: TMobile

Re: Receiving Blank SMS text messages from only one sender

My situation is different, this morning everything was fine, until right now my boyfriend said that he receives my text messages but its all blank. He can get text messages from his friend just fine and it's not blank so it is just my message that he can't see. With my phone everything is fine, I can see his messages and view it as well as my messages to him. So I am not really sure what is going on. Is it my phone or his? I am using TMobile and he is using Verizon. Please I need to know what is wrong.

New Contributor
Posts: 3
Registered: ‎04-23-2010
My Device: Curve 8330
My Carrier: Verizon

Re: Receiving Blank SMS text messages from only one sender

just got a message that wasnt blank! woo!

New Contributor
Posts: 2
Registered: ‎04-23-2010
My Device: Curve 8900
My Carrier: Tmobile

Re: Receiving Blank SMS text messages from only one sender

Thats exactly my issue. Everyone else recieves messages from both of us fine, and i get his messages but he says mine are coming in blank. I tried the battery pull, deleteing my messages, even tried customer service which was no help.

 

Anybody figure this out yet?

New Member
Posts: 1
Registered: ‎04-23-2010
My Device: Blackberry Curve
My Carrier: Verizon

Re: Receiving Blank SMS text messages from only one sender

So im guessing only the t-mobile customer can call their customer service to find out what is going on right?

because i called verizon and they said it wasn't anything on their end causing the problem, must be t-mobile.

Has anyone called t-mobile yet?

I've been having this issue since about 3 a.m. last night with my boyfriend who has a t-mobile blackberry. i have the new droid from verizon.

Does anyone know if t-mobile is working on this issue or when it might be fixed?