07-16-2012 10:00 AM
I have just purchased a curve 8520 for the missus I have a problem with the phone not receiving Bluetooth from other devices (Phones) the blackberry will send bluetooth pics etc to my Sony ericcson with no issues it will also work correctly with a bluetooth headset yet when i try to send pics etc to the blackberry the bluetooth symbol quickly flashes then connection failed appears on the device sending the data to the blackberry. all visibility is activated and the device sending the data is visible to the blackberry and visa versa. this is a new phone and the missus not happy as we were trying to send contacts from 1 to the new blackberry . its as if its being blocked like a firewall. All help would be appreciated
07-16-2012 03:58 PM
Hi and Welcome to the Community!
See this KB:
If your other device is non-BB, then substitute, in the KB, the appropriate instructions for your other device. Unless you are on BB OS 6 or 7, do not skip the "Receive Using BlueTooth" step on the receiving BB...nothing will transfer if you do.
Good luck and let us know!