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New Contributor
Posts: 9
Registered: ‎07-16-2012
My Device: Curve 8520
My Carrier: o2

Receiving Bluetooth

I have just purchased a curve 8520 for the missus I have a problem with the phone not receiving Bluetooth from other devices (Phones) the blackberry will send bluetooth pics etc to my Sony ericcson with no issues it will also work correctly with a bluetooth headset yet when i try to send pics etc to the blackberry the bluetooth symbol quickly flashes then connection failed appears on the device sending the data to the blackberry. all visibility is activated and the device sending the data is visible to the blackberry and visa versa. this is a new phone and the missus not happy as we were trying to send contacts from 1 to the new blackberry . its as if its being blocked like a firewall. All help would be appreciatedSmiley Frustrated

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Hall of Famer III
Posts: 58,456
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Receiving Bluetooth

Hi and Welcome to the Community!

See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

If your other device is non-BB, then substitute, in the KB, the appropriate instructions for your other device. Unless you are on BB OS 6 or 7, do not skip the "Receive Using BlueTooth" step on the receiving BB...nothing will transfer if you do.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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