12-28-2009 05:53 PM
My first post here is for an email problem that has just started occurring on my Blackberry 8830. I have had this Blackberry for several years and only within the past week have I noticed a problem receiving emails. Unless I perform some manual intervention (turn phone off then on, select Reconcile Now, send service books, etc.)no emails are received on my Blackberry from my email account. I used Blackberry Internet Service to hook into my Outlook email account and I have Verizon as my carrier.
Thanks in advance for your help.
01-07-2010 12:49 AM
I suggest the following steps:
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
4) Failing those, I'd suggest deleting and recreating the BIS conduit for this email account.
Hopefully that will get things going again for you!