09-03-2012 08:41 AM
I've returned from holiday and have put in my regular SIM card but all my emails are coming in twice on my BlackBerry. I don't know why this has happened and can't seem to stop it. Can anyone help?
09-06-2012 04:13 PM
Welcome to the Support Community!
If you were also receiving your email when you were away while using a different SIM card, then it sounds like you may have created a second BlackBerry® Internet Service account for mail delivery. If you are not able to login to that BlackBerry® Internet Service account from a computer and remove your email accounts, then I would advise contacting the wireless provider you were using while away and asking them to remove the association with your BlackBerry® Bold™ 9700 smartphone from that BlackBerry® Internet Service account.
Hope this helps.
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