06-24-2014 05:05 PM
Hi, my work updated my email system from Lotus Notes to Microsoft Outlook, and during the process they wiped my BlackBerry (I did not get a chance to back it up beforehand).
I have pictures saved on the media card, which are encrypted, and as a result I now cannot access.
Would anyone be able to help me how I could recover these files?
I do have an ancient backup of my phone (I've read somewhere that may contain an encryption key or something).
06-24-2014 10:28 PM
Hi and Welcome to the Community!
(I've read somewhere that may contain an encryption key or something).
As for that, you will have to read up more wherever you found it...that is not a valid method as far as I have ever heard.
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