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New Contributor
Posts: 3
Registered: ‎08-16-2013
My Device: Blackberry Curve 9220
My Carrier: Airtel

Recover contacts and memos from a lost device.

My blackberry 9220 just got stolen last week. I bought a new phone , which isn't a BB, but I am really 'desperate' to recover my lost contacts and memos. Please suggest a way to do so...
Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Recover contacts and memos from a lost device.

Do you have a backup of the 9220, on your PC?



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New Contributor
Posts: 3
Registered: ‎08-16-2013
My Device: Blackberry Curve 9220
My Carrier: Airtel

Re: Recover contacts and memos from a lost device.

No I didn't take a backup on my PC because I backed it up on BB Protect weekly. So is there a way I can get the data into my iPhone from protect?
Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Recover contacts and memos from a lost device.

No, sorry, not from Protect to an iPhone.

 

If you can borrow or use another BlackBerry and set it up with your BlackBerryID, you can restore to that BlackBerry, and then backup to a PC and extract data from the backup .bbb file. Or you can export contacts/calendar/memos from that BlackBerry using one of various apps like InTouch Contacts, other apps.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎08-16-2013
My Device: Blackberry Curve 9220
My Carrier: Airtel

Re: Recover contacts and memos from a lost device.

Firstly I really appreciate that you are replying to my queries this fast. So thank you for that... And I have a bold 4 in my hand but its protect isn't giving me any option to change or log out if the BB Id it has been logged in with. Do j delete protect and download it again to sign in with my BB ID?
Posts: 95,182
Likes: 24,505
Solutions: 6,379
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Recover contacts and memos from a lost device.

You're welcome, you caught me at a good time of the day Smiley Wink

 

To enter YOUR BBID on that device, you will need to perform a security wipe on the device then setup with your BBID.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code