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New Contributor
Posts: 4
Registered: ‎11-15-2013
My Device: 8520 curve
My Carrier: vodacom

Recover/retrieve deleted Blackberry Messenger chat/conversation

Hi, is there anyway I can recover/retrieve a deleted Blackberry Messenger chat/conversation from a contact who deleted me if Chat History was not enable & a recent back-up was not made?
Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

Hello Maruel

 

Welcome to http://supportforums.blackberry.com/

 

When a chat is deleted you can not recover it, at least you have the option to save chat history.

But it is because the chat support had been deleted


BBM Channels  PIN: C0007093A
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New Contributor
Posts: 4
Registered: ‎11-15-2013
My Device: 8520 curve
My Carrier: vodacom

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

Surely there must be a way? Surely Blackberry must have these chat/conversations on there records?
Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

Hi Maruel

 

The chat conversations stored
As long as you have activated the option to save chat history in the BBM


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 4
Registered: ‎11-15-2013
My Device: 8520 curve
My Carrier: vodacom

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

The thing is, I wasn't aware of chat history before, thus chat history was not enable. I actually meant Blckberry itself should surely have these chat/conversations on there records for legal reasons, as to serve as evidence in court cases?
Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

Hi Maruel

 

I can say that information travels through blackberry servers and is very encryptada.

And that information from the chat is out of our hands.


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 4
Registered: ‎11-15-2013
My Device: 8520 curve
My Carrier: vodacom

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

What does this mean & how do I go about getting them? Please assist? I need urgent help in this. Legal reasons. The person who deleted me is pestering me. Thus why I need our chat/conversations . It is very urgent that I get the messages back to serve as evidence.
Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

Call Blackberry: 1-877-255-2377

Sorry

BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
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New Member
Posts: 1
Registered: ‎11-20-2013
My Device: blackberry curve 9320
My Carrier: Orange

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

Hi have u got a UK phone number to contact to retrieve BBM chats that are deleted please? need urgently

New Member
Posts: 2
Registered: ‎12-12-2014
My Device: bold 9930
My Carrier: glo

Re: Recover/retrieve deleted Blackberry Messenger chat/conversation

I have enabled save chat history. How do I retrieve bb messages that have been deleted?