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Posts: 5
Registered: ‎01-23-2012
My Device: Blackberry 9900
My Carrier: Vodafone

Recovering contacts after the software update...

Hi, i recently had an software update on my phone but like most of you it froze and you couldnt get beyond the screen...i pressed alt+rightshift+delete which got my phone working again...now ive lost all my contacts is there any way i can recover them or are they gone for good...?! 

Posts: 95,495
Likes: 24,546
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Recovering contacts after the software update...

Sorry, not "like most of you". Smiley Wink

 

Connect your BlackBerry to the PC > BlackBerry Desktop Sofware.

Device > Restore > select "Select data" and choose the Address Book only to restore.

Complete the prompts and you should be good.



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