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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-09-2013
My Device: Torch 9800
My Carrier: MTS

Recovering info from Blackberry Protect??

My Torch 9800 crashed hard last week and I ended up taking it in to a computer place to try and recover the media files. Unfortunately they had to break the phone so now I am wondering if it is possible to recover information from Blackberry Protect without having another phone?


There has to be a way to get the information online right? I am mainly concerned with recovering my memo pad as it has a lot of important information on it.



Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Recovering info from Blackberry Protect??

memopad is not stored in your BlackBerry Protect, sorry.

Memopad can be stored in backup files, if you do backups with the Desktop Software.

The search box on top-right of this page is your true friend, and the public Knowledge Base too: