08-03-2013 09:55 AM
I have lost password of my blackberry (Curver 8520) protected data and by mistake I have also deleted some contacts, sms and memos from phone memory of blackberry set. Can any one help me to get recover my password and deleted data or is their any recovery tool which can be useful for it?
08-03-2013 10:15 AM
Welcome to BlackBerry Support Community Forums
By " BlackBerry Protected Data " do you mean BlackBerry ID password which we use for BlackBerry Protect ? If so , you can reset your password by following this KB Article :
KB26361 :How to change or reset a BlackBerry ID password.
After reset , you can use BlackBerry protect to restore your deleted data ( If you have a backup of those deleted data ) , You can also restore your data if you ever did a backup using Desktop Software . To restore data refer to those KB Articles :
KB25063 : How to use BlackBerry Protect to restore data to a BlackBerry smartphone
KB10339 : How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
08-04-2013 12:54 AM
if you had taken backup of your data using bb desktop software or protect then you can restore it...otherwise there is no way to get the lost data...
08-05-2013 02:56 AM
thanks for your suggestion....buy I have lost password of blackberry 'Password Keeper' apps and I don't have it's backup. How can I access password keeper data or get my password back in safe way.
Kindly suggest me any recovery tool whether it is paid or freeware so that I could get my data recovered from BB. I don't have it's any backup.
08-05-2013 06:55 AM
08-05-2013 10:04 AM
Well.. if it is the password keeper database then you have to remember the password that you set for it otherwise there is no other option..
There is no such Recovery tool for those data .. It all depends on user , if they do a backup of there device using desktop software or BlackBerry Protect , then those data can be easily recovered .Otherwse there is no other option to recover those .