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New Contributor
Posts: 4
Registered: ‎06-19-2014
My Device: Curve 9320
My Carrier: Vodacom South Africa

Red X's

Please can anyone help to solve the problem that when FB is acessed through the browser (not the app) why a red X is shown instead of the photo or picture although some pics are showing up! Our server says it is not network related. Many thanks.
Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Red X's

[ Edited ]

Try clearing your browser data :

  1. On the Home screen of the BlackBerry smartphone, click Browser.
  2. Press the Menu key, and click Options.
  3. Scroll to the very bottom of the options list where there will be a section called Clear Browsing Data.
  4. Select the desired options and choose Clear Now. 

     

    good luck! Smiley Happy

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Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
New Contributor
Posts: 4
Registered: ‎06-19-2014
My Device: Curve 9320
My Carrier: Vodacom South Africa

Re: Red X's

Unfortunately that didn't work! But thanks for replying.
Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Red X's

have you tried using other browsers Like Opera? it is available on BlackBerry World for free. give that a try

_____________________________________________________________________________________________
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.
New Contributor
Posts: 4
Registered: ‎06-19-2014
My Device: Curve 9320
My Carrier: Vodacom South Africa

Re: Red X's

Thanks I will look at that. We have two handsets, both the same model doing the same thing!
New Contributor
Posts: 4
Registered: ‎06-19-2014
My Device: Curve 9320
My Carrier: Vodacom South Africa

Re: Red X's

It seems to have resolved its self! Thanks for the responses received.