Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
11-10-2012 02:28 PM
11-11-2012 01:58 AM
11-11-2012 02:09 AM
A better solution would be to connect it to BlackBerry Desktop Software. That way, you'll be able to reload the OS if you need to. If your phone is not connecting to BDS properly, have a look at this article:
I hope that helps you.
11-11-2012 02:15 AM
11-11-2012 02:21 AM
11-11-2012 03:06 AM
11-26-2012 08:34 PM
two weeks later bb support has not contacted me i have followed all the procedures sent my way now i have went from a bb 9810 torch to a $10 trac phone. i left the message in hope that someone at bb support would contact me to resolve my issue but im a single customer with 2 BB 9810 TORCHES AND MY SON HAS A 9800 TORCH THATS OVER $1500 IN BB PRODUCTS IN 1 HOUSE ITS AF IF THEY DON'T CARE. by the way my IPHONE HAS NOT SKIPPED A BEAT LUCKY I HAD GOOD INSURANCE BACK UP. NOW I KNOW WHY MY COMPANY WENT WITH APPLE
11-26-2012 08:59 PM