Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎06-21-2009
My Device: Not Specified

Red light on my BB Curve - Please Help

Hi,

 

Yesterday my BB curve screen went blank and the light on top went to a continuous red light. Since then I haven't been able to turn my BB on or do anything.

I've taken the battery out overnight hoping that it might reset, but it hasn't. No button works on it at all Smiley Surprised

 

Please help I  really need phone today as it's my birthday and I can't contact anyone....

 

Kind Regards

 

Stuart

 

New Member
Posts: 1
Registered: ‎06-21-2009
My Device: Not Specified

Re: Red light on my BB Curve - Please Help

Hi Stuart

 

Could you let me know if you get an answer - my curve will not turn back on - has an occasional red light especially when I am charging, but otherwise dead!

 

Thanks

 

Mike

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Red light on my BB Curve - Please Help

WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums

 

Try doing this

 

Go to Options/Status/then type "test". The blackberry will go through a series of tests including one for the indicator light 

 

Let us know if this works for you.


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Red light on my BB Curve - Please Help


Stuart300 wrote: 

 

Please help I  really need phone today as it's my birthday and I can't contact anyone....

 

Kind Regards

 

Stuart

 


And Stuart -  happy birthday!


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
Developer
Posts: 181
Registered: ‎05-26-2009
My Device: Not Specified

Re: Red light on my BB Curve - Please Help

Happy Birthday Stuart. Smiley Happy
New Contributor
Posts: 2
Registered: ‎06-21-2009
My Device: Not Specified

Re: Red light on my BB Curve - Please Help

Hi,

 

I would love to try your suggestion, but I can't even turn the handset on grrrr....I think the handset is broken and will have to get a new one...

 

Kind Regards

 

Stuart.

 

P.S. Thanks for the birthday wishes!!

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Red light on my BB Curve - Please Help

Are you still under warranty?

 

Did you back it up on desktop manager? 

 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
New Member
Posts: 1
Registered: ‎01-09-2010
My Device: Blackberry Pearl Flip 8230
My Carrier: Virgin Mobile

Re: Red light on my BB Curve - Please Help

Hello!

 

 

      I know your problem exactly! Smiley Happy

I'm not sure if it will work,but I had the same situation happen to me today.

 

Theres one simple step! take your little micro USB sim card out or media card; whichever you have, and put it back in.

 

Then, just turn your phone on. Hold the red power button.

 

Hope this helped!

 

-    Olga.