Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎09-16-2009
My Device: Not Specified

Red light problem 8900

I forgot my password on my phone last week, and i lost all my contacts and that on my phone, since then the red light has stopped working so it doesnt flash when i get messages or emails, the only thing i have yet to set backup on my blackberry is my emails but i can't see this making a difference so that my red light comes on! is there anyway i can get my red light back on? or will it need repairing or something? thanks for your help!
Posts: 95,114
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Red light problem 8900

In your profiles > advanced > active profile, make certain that your email settings include for the LED notification to be on.


If it is set on, you can always do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎09-16-2009
My Device: Not Specified

Re: Red light problem 8900

I tried your method it says the LED light is on but still when i recieve a text i get no red light flash, i also tried to turn it off and back on and as my phone were rebooting the red light flashed and held for 2 seconds and then went off, i waited until my phone rebooted got someone to send me a text still no red light but it must still be working because it worked as i rebooted the phone????? im puzzled!