07-31-2013 06:11 AM
I have an issue with my official Mail ID in Curve 9320 madel. I have done the configuration of my official mail id in my blackberry. Please note that enterprise activation is not required to configure my official account. So, In Email Accounts I have selected other and configured my official mail ID same as that of Gmail & Yahoo.
But now the problem is that whenever I'm sending a mail using blackberry. Nearly it will take 2 hours to deliver to particular person or group. But when someone is sending mail from outlook or from computer I'm getting the mail immediately. I dnt knw the issue behind that.
So,please give me a solution for that.
07-31-2013 05:45 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.