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New Contributor
Posts: 7
Registered: ‎05-11-2009
My Device: Not Specified

Regardless of the PC I use, my BB always make them crash when I try to run DM5

DM5 asks for my password and then crashes : "Black Desktop Manager has stopped working"
occurs on my laptop Vista / DM5 (before the upgrade to DM5, it was working except the sync of the calendar)
on that same laptop my wife's BB syncs perfectly using DM5

I tried using my old laptop running XP and DM5 and exactly the same issue with my BB so looks like the issue is with my BB

any help would be appreciated

PS : I thought about deleting all my calendar entries on my BB but I don't know how do it without using DM
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Regardless of the PC I use, my BB always make them crash when I try to run DM5

Hi,

 

Are you trying DM with/without media manager? I would recommend you to uninstall Desktop Manager and clean install DM without media manager.

tanzim                                                                                  
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New Contributor
Posts: 7
Registered: ‎05-11-2009
My Device: Not Specified

Re: Regardless of the PC I use, my BB always make them crash when I try to run DM5

It is installed without the media manager....