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New Contributor
Posts: 3
Registered: ‎12-06-2012
My Device: Blackberry Tour 9630
My Carrier: Verizon

Reinstate Deleted Call Logs

I accidentally deleted a call log.  Is there a way to reinstate the call logs so that calls made within the last few days can be viewed?

Posts: 95,476
Likes: 24,538
Solutions: 6,395
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Reinstate Deleted Call Logs

How did you delete an entire call log?

 

When you press the dial button on your 9320

At the top of the screen you should see three tabs, the dial pad, the call log and the contacts tab.

click on the middle Call Log tab. Is your call history there?



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New Contributor
Posts: 3
Registered: ‎12-06-2012
My Device: Blackberry Tour 9630
My Carrier: Verizon

Re: Reinstate Deleted Call Logs

I have a Tour 9630, not a 9320.  Not sure but I think I opened a call log yesterday, clicked on "History", and then "Delete" by accident.

Posts: 95,476
Likes: 24,538
Solutions: 6,395
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Reinstate Deleted Call Logs

Sorry, I don't know why I thought 9320. Anyway doesn't matter.

Did you check those tabs at the top?



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New Contributor
Posts: 3
Registered: ‎12-06-2012
My Device: Blackberry Tour 9630
My Carrier: Verizon

Re: Reinstate Deleted Call Logs

Don't see any tabs...when I click on Dial (green phone icon, top left button),  a list of the most recent numbers called appears, with time/date of the last call.  Used to be by clicking on any entry, a list of all calls made would appear.  Those are no longer there and was hoping I could recover them.

Highlighted
Posts: 95,476
Likes: 24,538
Solutions: 6,395
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Reinstate Deleted Call Logs

Do you recall the name of one of those contacts which had call history?

Go to his Address Book > Contact for that individual.

Scroll down his contact, at the bottom do you see "Recent Activity"?

Click the Menu key > Call Details. Anything?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code