04-06-2011 02:52 PM
were would u find the device password on a 9700, im on 10,10 right now terrible? help?!
Only the person who created the password can know the password. If that was you, then only you can know it. If that was not you, then you need to find the person who it was. Again, there is no back door password. There is no list of the password. It is highly secure...any display of the password or backdoor password would be in contradiction to the level of security that we enjoy with BBs.
05-05-2011 09:17 PM
I've been using my 9700 for almost two years now. Always the same lock code. But yesterday it stopped accepting my passcode and now I'm on my 8th try before everything is wiped out =/ I'm very sure I entered the correct password (based on my almost 2 years same unlock sequence and 9700 un-masked the password after 5th try) And I took out the battery several times to reset it too.
I googled it and saw many people having the same issue. But no work around to unlock the device.
Anyone have suggestion?
05-06-2011 10:47 AM
05-06-2011 11:30 AM
Yes. the desktop software sync did the trick! I'm traveling abroad with an iPad. So it was a bit of hassle to find a PC that I can install the desktop manager software. Unlocked it successfuly, then create a data backup in my cloud space.
05-06-2011 12:08 PM
05-06-2011 01:47 PM
I'm pretty sure I entered the same password. My lock password is just simple "gggg". I don't think anyone will mistype that After 5 failed tries, BB even un-mask the asterisk to make sure I entered the correct password. But re-sync with the desktop manager and tried with the same password works again. So there must be a bug in Blackberry OS that causes this issue for many users out there.
I also noticed many people who have this problem haven't sync their device for awhile. I haven't sync my BB over a year already. So this could be the reason why suddenly the password doesn't work while people who regularly sync their BB have no problem.
RIM can say this is a "security feature" if they liked to, but I'm not going to wait for that answer. I'll switch to iPone 5 at the end of the year when my contract is up!
02-14-2012 08:23 PM
I am having the same problem. However, as I just recently got my blackberry working again a few months ago from a friend so that I would not lose all my pics, data, etc as I did not have them saved (the phone had already been sent in & replaced less than 6mos earlier & I could not risk losing pics from my Grandfather's 90th birthday party esp since he passed three mos later). It is no saying I am typing in the wrong password & now am up to the tenth attempt! It asks me to type "blackberry" first.....please help! I think the password I remember is all numbers, however it doesn't seem to be working unless I am supposed to hit the alt key? PLEASE HELP ME!