07-11-2009 10:43 PM - edited 07-11-2009 10:46 PM
Hi rogersbk1 and welcome to the forums!
Wow, I almost posted a link to this very thread!
If you have read the thread, what questions do you have?
07-11-2009 10:56 PM - edited 07-11-2009 10:56 PM
I just got your PM.
Lets work on it where everybody can pitch in, OK?
Your question was "where do I type loader.exe /resettofactory"
As user Crackberry posted:
In the command prompt, you will need to locate the Apploader folder, provided you have a C drive, it will be located at:
C:\program files\common files\research in motion\apploader
(the command you would use is cd \program files\common files\research in motion\apploader)
You will then type in (without the quotes) "loader.exe /resettofactory"
I had to reread it three or four times before it sunk in !
07-11-2009 11:04 PM
Have you installed and are familiar with the desktop manager software?
What version do you currently have installed?
07-11-2009 11:17 PM
I'll be happy to give you as much information as possible.
I would however suggest brushing up on the manual, and looking at the attached illustrated procedure.
I think that user Crackberry laid out an excellent step by step procedure in a very straight forward manner.
Read over the information, and see if it gets a little more clear.