02-11-2013 01:34 PM
I want to remove the lock and password from my phone. How do I do this? Also, my voicemail is no longer accepting the pw I've had for years ? How do I fix this? thanks.
Solved! Go to Solution.
02-11-2013 02:10 PM
Hi and Welcome to the Community!
If you are not BES, then you remove the device lock password in the same manner you enabled it:
If you are on BES, your BES admins may require a device lock password...you would have to talk to them about that.
For your VM password, contact your mobile service provider (Sprint, according to your profile here).
02-11-2013 03:57 PM