11-14-2012 06:46 AM - edited 11-14-2012 06:56 AM
Hey. New poster :-)
Anyway, basically I wanted the old sounds (ie gungho, pro etc) on my curve 9320, so I installed a pack for them and it worked fine.
After that I noticed my battery drain was quite fast, so I reset them to the default. Now, I want to just remove the ringtones from my phone so I don't see them on my ringtone list
However, there's no option to delete them, anywhere. Please help.
I've even done a security wipe and it still kept them.
Also, since the wipe bbm messages won't display in the top notifications bar. They'll come up with the notification but when I open it it just says 'No new notifications'
11-16-2012 09:33 AM
Welcome to the Support Community!
When you did the security wipe, did you select User Installed Applications? If not, I would recommend trying this first. If this does not remove the ringtones, please try uninstalling the ringones using the BlackBerry® Desktop Software. This KB article provides the steps, only instead of selecting the "+" icon to install, please select the "-"icon to remove the ringtones.
"How to install an application on a BlackBerry smartphone using the BlackBerry Desktop Software" http://bbry.lv/N4Pm1K
Regarding the issue with your BBM™ notifications, if reinserting the battery doesn't help, I would suggest backing up your BBM™ contacts and removing then reinstalling the application and testing again.
Hope this helps.
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