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Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000
Accepted Solution

Removing unused icons on menu screen

Hello,

 

I wanted to ask if anyone has any ideas on how to remove an unused BB email account icon on the menu screen? This icon was my previous BB email address, but I had to create a new one and resend my service books to start being able to send/receive emails using BIS for my BB email address and personal email addresses on my Bold.

 

The previous BB email address does not show up as an email account, but the icon remains in my menu screen. I would like to remove it, since it doesn't work.

 

Does anyone have any ideas?

Trusted Contributor
Posts: 120
Registered: ‎05-12-2008
My Device: 8830

Re: Removing unused icons on menu screen

I believe this will resolve your problem: Go to E-mail Settings on your main screen. Log in. Click email accounts. You should see both accounts. Click delete. That should work.
Phil
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Removing unused icons on menu screen

You can hide the icon, go to the icon, press menu and hide.
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Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Removing unused icons on menu screen

you can do this too

Press menu, options, advanced options, service book, and delete the 2 items with the address mail you don't want anymore, one with CICAL and the another one with CMIME 

--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
Contributor
Posts: 35
Registered: ‎12-18-2008
My Device: Bold 9000

Re: Removing unused icons on menu screen

Thanks,

 

Deleting the service books worked. I wasn't sure about that before, didn't want to create more issues.

 

Thanks for your assistance,

New Contributor
Posts: 4
Registered: ‎04-03-2013
My Device: blackberry 9900
My Carrier: mtn

Re: Removing unused icons on menu screen

Thanks ! It worked perfectly well. for bb 9900 from options go to advanced system settings , service book and delete the 2 items with the address mail you don't need.
Highlighted
New Member
Posts: 1
Registered: ‎05-02-2013
My Device: Bold
My Carrier: Orange

Re: Removing unused icons on menu screen

Thanks this helped me so much Smiley Happy