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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-17-2011
My Device: Curve 8530
My Carrier: Sprint

Required Login & Password for Apps

I am the primary # on our mobile account, and there are two other bb's on the account.  Any time an app needs authorization for download, (i.e. facebook upgrades, etc) and it asks for your email and password, instead of requiring THAT PHONE'S user email & pw, it requires MY EMAIL & PW!!!   I really do not want to be giving out my personal email account to other folks on this account.  How do we reset each of theirs without resetting mine or the others on the account?  My mobile account says it's the App's issue, not the mobile account.  Help!

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Required Login & Password for Apps

[ Edited ]

Hello knighta0,


Each user (device) should have it's own unique BlackBerry ID account created. One account cannot be shared across multiple devices as each account is associated with a unique device PIN.


For more information on this see the following link:


About BlackBerry ID - FAQ





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