Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎06-11-2013
My Device: Curve 9360 REM710W
My Carrier: vodacom

Reset Blackberry ID password.




I forgot my blackberry id password and the security question answer!!!!!   ,or let my rather say...the logical answers that it must be..keeps on saying it the wrong answer.  I haven' t got my "donotreply"  email any more.......DON' T know how to  reset...!!!! 


Please i have  try everything...!!!

New Member
Posts: 1
Registered: ‎06-11-2013
My Device: Bold 9900
My Carrier: TMobile

Re: Reset Blackberry ID password.

Me too.. I input my pass but not match,, i'm select a forgot password, and we must input security password, but i'm forget security answer,, why cant send a link for recovery my blackberry id in my email blackberry id..,, ??? Please Help me...  Smiley Sad

New Member
Posts: 1
Registered: ‎06-12-2013
My Device: 9900
My Carrier: Optus

Re: Reset Blackberry ID password.

Im also having issues with my blackberry ID
Help please!!
my secret answer is not being accepted!
Posts: 95,488
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Reset Blackberry ID password.

LCREAD3008 wrote:




You've posted in three threads now, one is enough.


You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.

Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code