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New Member
Posts: 1
Registered: ‎10-30-2012
My Device: Curve 3g
My Carrier: o2

Resetting itself

I've had this curve 3g for over a year, absolutely no problems whatsoever until yesterday. It has decided to consistently keep resetting itself, which in turn is draining the battery fairly rapidly. I don't really download apps, only have 2 or 3, and so it cannot be a memory issue. It has to be an OS problem, which I think my phone is operating off version 6. It's really beginning to get annoying, as I'm struggling to even use the phone at the moment.


Any ideas/solutions at all??

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Resetting itself

Hey hardy20,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps in this KB article and then test the performance before restoring any data: http://t.co/FRktoq1


Let me know if you have any more questions.





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