Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎10-30-2012
My Device: Curve 3g
My Carrier: o2

Resetting itself

I've had this curve 3g for over a year, absolutely no problems whatsoever until yesterday. It has decided to consistently keep resetting itself, which in turn is draining the battery fairly rapidly. I don't really download apps, only have 2 or 3, and so it cannot be a memory issue. It has to be an OS problem, which I think my phone is operating off version 6. It's really beginning to get annoying, as I'm struggling to even use the phone at the moment.

 

Any ideas/solutions at all??

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Resetting itself

Hey hardy20,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Follow the steps in this KB article and then test the performance before restoring any data: http://t.co/FRktoq1

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!