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BlackBerry® OS Smartphones

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New Contributor
Posts: 5
Registered: ‎06-06-2011
My Device: Bold 9780
My Carrier: Telus

Resetting the phone.

Hi, I've had my curve since Dec of 2010 and I recently moved and had to change my cell number, and now my emails arn't coming through, and I want to know how to reset the phone to the orignal settings.

 

Thanks.

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Forums Veteran I
Posts: 1,898
Registered: ‎02-23-2011
My Device: Curve 8520 OS v5.0.0.681
My Carrier: Orange UK

Re: Resetting the phone.

Hi

 

Having changed your phone number, it will be worthwhile speaking to your carrier to ensure that the BB data plan has been enabled and not left with the old number. Once you have established that the data plan is good to go, we can look into any remaining issues.

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