Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎07-30-2012
My Device: Blackberry Torch 9810
My Carrier: Orange

Restaring after downloadin apps

Hi

 

I've had my blackberry for 2 weeks and when I first turnt it on it asked me to update it to 7.1 os and ever since I've done that it's not allowing me to download any app's including my app world. Everytime it get near to finishing it restarts the phone with no new app?

 

Help Pleaseee!!

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Restaring after downloadin apps

If installing a new OS doesn't sit well with your phone, sometimes reinstalling the same OS will correct the problem.  Why, I don't know but it has worked for me on many occasions.  I'm going to recommend you plug your phone back in to your PC and load the very same OS using BlackBerry Desktop Software.

 

 

I hope that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.