07-30-2012 08:19 AM
I've had my blackberry for 2 weeks and when I first turnt it on it asked me to update it to 7.1 os and ever since I've done that it's not allowing me to download any app's including my app world. Everytime it get near to finishing it restarts the phone with no new app?
07-30-2012 01:08 PM
If installing a new OS doesn't sit well with your phone, sometimes reinstalling the same OS will correct the problem. Why, I don't know but it has worked for me on many occasions. I'm going to recommend you plug your phone back in to your PC and load the very same OS using BlackBerry Desktop Software.
I hope that helps you.