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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-30-2012
My Device: Blackberry Torch 9810
My Carrier: Orange

Restaring after downloadin apps



I've had my blackberry for 2 weeks and when I first turnt it on it asked me to update it to 7.1 os and ever since I've done that it's not allowing me to download any app's including my app world. Everytime it get near to finishing it restarts the phone with no new app?


Help Pleaseee!!

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Restaring after downloadin apps

If installing a new OS doesn't sit well with your phone, sometimes reinstalling the same OS will correct the problem.  Why, I don't know but it has worked for me on many occasions.  I'm going to recommend you plug your phone back in to your PC and load the very same OS using BlackBerry Desktop Software.



I hope that helps you.  Smiley Happy

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