10-02-2012 07:48 AM
I have since 2 weeks experienced that my 9900 keeps restarting for appr. 2 hrs after a change of net provider and also restarting after loosing connection to network. Have not had that problem before and have made no aware changes when it started. Any good tip on a fix?
10-08-2012 08:38 AM
Hi Ilaurin and welcome to the BlackBerry Support Community Forums!
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...
10-08-2012 08:55 AM