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Posts: 4
Registered: ‎06-20-2012
My Device: bold 9900 / Playbook
My Carrier: Vodafone Germany

Restore a blackberry 7.1 backup on a blackberry 10 device

Hi,

 

my blackberry bold 9900 got seriously damaged, all I have left is a backup recently made with the blackberry desktop software.

 

Is it possible to restore the blackberry 7.1 backup to a blackberry 10 device instead to a 7.1 device?

 

Thanks

 

   Felix

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Restore a blackberry 7.1 backup on a blackberry 10 device

Hey felix_k,

Welcome to the BlackBerry® Support Community Forums.

 

Please review the following article that provides information on how to migrate data from a BlackBerry smartphone running BlackBerry Device Software 5.0 and above to BlackBerry 10, the steps you would following are covered in method number two: 

http://btsc.webapps.blackberry.com/btsc/KB33322

 

Let me know if you have any questions.

Thanks.

-HB

 

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