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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-18-2013
My Device: Bold 9650
My Carrier: verizon

Restore contact



I Backup my Blackberry Bold 9650. after resetting my blackberry I try to restore it with the backuped file (.BBB), but my contact is not restore, in the Blackberry manager when I click for restore, and try to select the data I want to restore, the contact is grayed out, I can see in the contact I have 250 contacts. How can I restore the contact to my Blackberry.





Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Restore contact

Hi and welcome to the forums!


You can extract an .ipd file from the .bbb file  to restore the contact data..




KB25514 How to extract data from a BlackBerry Backup file

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Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Restore contact

If your Address Book is greyed out, you might have wireless contact sync enabled... read how to fix that here:

Article ID: KB04461 Unable to backup or restore some databases to a BlackBerry smartphone using BlackBerry Desktop Software

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