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New Member
Posts: 1
Registered: ‎01-18-2013
My Device: Bold 9650
My Carrier: verizon

Restore contact

Sir

 

I Backup my Blackberry Bold 9650. after resetting my blackberry I try to restore it with the backuped file (.BBB), but my contact is not restore, in the Blackberry manager when I click for restore, and try to select the data I want to restore, the contact is grayed out, I can see in the contact I have 250 contacts. How can I restore the contact to my Blackberry.

 

Thanks

 

Ollakal

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Restore contact

Hi and welcome to the forums!

 

You can extract an .ipd file from the .bbb file  to restore the contact data..

Thanks,

 

Bifocals


KB25514 How to extract data from a BlackBerry Backup file

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Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Restore contact

If your Address Book is greyed out, you might have wireless contact sync enabled... read how to fix that here:

Article ID: KB04461 Unable to backup or restore some databases to a BlackBerry smartphone using BlackBerry Desktop Software



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