01-18-2013 04:24 PM
I Backup my Blackberry Bold 9650. after resetting my blackberry I try to restore it with the backuped file (.BBB), but my contact is not restore, in the Blackberry manager when I click for restore, and try to select the data I want to restore, the contact is grayed out, I can see in the contact I have 250 contacts. How can I restore the contact to my Blackberry.
01-18-2013 06:15 PM
Hi and welcome to the forums!
You can extract an .ipd file from the .bbb file to restore the contact data..
KB25514 How to extract data from a BlackBerry Backup file
01-18-2013 06:20 PM
If your Address Book is greyed out, you might have wireless contact sync enabled... read how to fix that here:
Article ID: KB04461 Unable to backup or restore some databases to a BlackBerry smartphone using BlackBerry Desktop Software
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code