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New Member
Posts: 1
Registered: ‎08-01-2014
My Device: Blackberry Bold 9700
My Carrier: Smart

Restore encrypted photo REM file

Hi everyone,

 

I badly need your help. my phone died and I only have my Micro SD memory card with me. There is 1 picture that I need to restore but the file is on REM. I tried to use other Blackberry phone to restore the picture but nothings change. Can someone help me with this. I really need the picture back. That's the only thing that my baby left for me. I hope someone can help me restore my picture. thanks

 

Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Restore encrypted photo REM file

Hi and Welcome to the Community!

 

BBs remain the most secure devices available, and encryption of the media card is part of that high security. Refer:

  • Article ID: KB25484 Expectations when encryption is enabled for a media card in a BlackBerry smartphone

Good luck!



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