05-08-2013 06:17 AM
My husband has changed employment and I am trying to restore his contacts from a backup made from his old phone (curve 9315/20) to his new phone (also a curve 9315/20). I backed up the old phone several times to be sure it would be saved(this phone is no longer in my possession). However when I select "device" in the desktop software the "restore" option is greyed out completely! There are over 2000 contacts to restore and it is really important ot get them!
05-08-2013 12:50 PM
Hi and Welcome to the Community!
Restore is totally grayed out, and nothing can be restored at all? Or, if you try a selective restore, can some of the databases be restored? In any event, perhaps this will help:
Good luck and let us know!