03-15-2013 07:21 PM
I just wiped my bb torch 9800 and i did a full backup first. When i restored it my sd card did not restore how can i restore it back? I have a lot of work things and pictures and stuff in my sd card i need it bad!
03-16-2013 05:01 AM
Welcome to BlackBerry Support Forums
Which backup files you're trying to restore to your media card , are those media files ? if it is then you can also transfer those files manually using a computer, for help refer to this KB:
KB29523 : How to manually transfer files between a BlackBerry smartphone and a Windows computer
And for other backups files refer to this KB :
KB10339 : How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
03-16-2013 12:09 PM
Is there a separate file for the sd card when you make a backup? It just wont work ive always done it that way just backup-wipe-restore and this time it just wont restore my sd card.