Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-16-2012
My Device: Bold 9650
My Carrier: Verizon

Restoring MMS from a backup

I had to wipe my Blackberry and do a re-install. When I restored my backup it did not restore my MMS messages. it was not greyed out and it went through the entire restore but at the end a screen poped up that some data was not restored.  Does anyone have an idea how to get my MMS messages restored?

Regular Contributor
Posts: 72
Registered: ‎02-16-2012
My Device: BlackBerry Curve
My Carrier: Vodafone

Re: Restoring MMS from a backup

Are you trying to restore via Blackberry Desktop Manager? If you are having troubles, another option is for you to use a 3rd party app that can get data out of the backup. Blackberry Backup Extractor can retrieve MMS messages, as well as MMS attachments and other important data, from your backup.