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New Contributor
Posts: 2
Registered: ‎10-06-2011
My Device: Bold 9900
My Carrier: Etisalat

Restoring messages from Torch 9800 to Bold 9900

Hi,

 

I have a backup from Torch 9800 and trying restore it on Bold 9900.

 

Unfortunately restoring the messages is not completed. It stops on 50%. (Messages backup is around 7000+) 

 

Is there any issue with the version of the OS of the phone?

 

Thank you.

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Restoring messages from Torch 9800 to Bold 9900

Hi dommelm

 

Try restoring everything but the Messages database to test.  You can do this by clicking on "Select device data and settings" after you select the backup to restore.

 

Thanks

 

 

-CptS

 

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New Contributor
Posts: 2
Registered: ‎10-06-2011
My Device: Bold 9900
My Carrier: Etisalat

Re: Restoring messages from Torch 9800 to Bold 9900

Hi Cpts,

 

Thank you for your reply.

 

Already tried that one. There is no error on importing the messages.

 

Is it the size of the backup(messages)?

 

Thank you.